![]() ![]() Ten, I moved three meetings and told him that I could come on Wednesday, if everything was ready by Tuesday. Keep in mind that I need it to fly out there immediately. of course, I never got a call back that day. When I tried to close the deal Sunday morning and get an answer on the offer as well as provide another request for the warranty information and the full video, Jake told me he’d “call me right back”. It was basically from just above the tire level down and then a quick picture of the front seats. When I finally got the video, it was only of the lower part of the car. They wanted the money but they did not want to do the BASIC things NEEDED for a person to feel comfortable making a purchase. That was his priority rather than just answering the question about the warranty and sending the video. Several times the sales person wanted me to give a deposit and fill out a credit application. There was no rush at all despite my request to “please just let me know if they could do the deal or not so that I could fly out there right away.” Most the time it would happen the next day. On several occasions the sales person said he’d “call me right back” then I would wait hours. I’m taking care of him and trying to run a business. I’m a single parent and my dad is in hospice. At the time they only had a “coming soon” picture on the site and no warranty information.įrom the start, I let them know that I only had the weekend to get this done. I said I was prepared to fly out as soon as they got me the basic info (the warranty information and either a full video or photos). I was extremely interested in the vehicle listed and made a reasonable offer (that was accepted after a couple days of waiting). Certain vehicles may have unrepaired safety recalls. Located in Oxnard, CA / 2,490 miles away from New York, NYĬarMax values transparency and wants you to love your next car, not settle on it. Knowing my situation, they should have tried to do something to make it right! AutoCheck Vehicle History Summary Between the 2 train rides, Ubers and fuel, it was about $300 all for nothing, I was never even offered a ride back to the train station. The manager never came over to say anything to me, they never offered anything but to call me if they get another maroon one in. Jay said “let me check with the manager, maybe we have another one coming in” he came back and had nothing, he then tried to show me multiple other Trackhawks, I explained I only want a maroon one, and there is no point to look at other colors. He said that they sold like 15 cars that day, he said that a wholesaler bought the jeep and a few other cars! Now of course I was highly upset, I told him I called and that was the very first question I asked after confirming the vehicle was still there. I explained to him that I literally called someone around 11 today and confirmed that this vehicle was here and that I would be coming with a check to buy it today. I gave him the info on the Trackhawk and he wrote down some info then went to get the key, a few minutes later he came back and said that the vehicle was sold and here’s some other options on Trackhawks. ![]() I was introduced to Jay, I told him I came from Massachusetts. When I arrived I had to ask someone for a salesperson. ![]() I drove over and hour, then took a train for over 2 hours, then a $30 Uber to the dealership. I told her that I am a cash buyer, I then asked if the price was negotiable, she told me “yes but we only make deals in the showroom” so I them confirmed the vehicle was there again, I told her that I was from a few hours away and I would be coming down with a dealer plate and a check. I called about a week ago and was sent the window sticker for the jeep, today 2/11/23 I called 21 century auto group at 11:12am, a woman named Linda answered the phone, I gave her the last four digits of the VIN number, she confirmed that the vehicle is still there, and for sale, once, confirming the vehicle is there, I asked for a salesperson, she said “I can help”, the first question that I asked her was if they would wholesale the vehicle… she told me no they do not do that, I proceeded to ask her if they would sell it to a business, she said yes and asked me about financing. I have been looking for months for a 2021 Trackhawk in maroon, finally found one with the options I wanted (Laguna leather, 19 speaker sound sound system, and most of all, the trailer hitch package). Located in Springfield, NJ / 20 miles away from New York, NY ![]()
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